Bland AI

• AI phone agents that sound exactly like humans when they pick up the phone.
• With Enterprise, trains an AI phone agent on existing phone calls to improve call performance, and build guardrails against hallucination.
• Transfers calls to a human agent whenever a predefined condition is met, streamlining communication. 
• Integrates APIs, provides live data into phone calls to access customer records and knowledge bases, and performs actions like scheduling appointments
• Creates voice clones from Bland's library of voices, making AI phone agents sound more natural and engaging (credit)

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• The most human-like sounding AI customer support we’ve ever heard. 
• Low latency

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• Complicated pricing plan, costs $0.09/minute and billed to the exact second. 
• High bar to reach - difficult to replace an actual human contact.

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